Support Center

What's the deal with unverified members?

Last Updated: Jul 20, 2016 12:23PM EDT
Unverified members have not provided RallyPoint with the necessary information to verify their status as a service member, veteran or retiree.


How do I identify an unverified member?
Unverified members can be identified by the gray account badge nest to their name.
         verified veteran                          unverified service member

Can unverified members see my profile?
By default, verified members will be able to see the complete profiles of veterans.

By default, unverified members cannot see service member names or extended profiles. They will be able to see your basic profile information (the top section of your profile), including branch, specialty, current assignment, promotion history and professional summary.


Can unverified members search for me?
If your name is visible to unverified members they will be able to search for you. If your name is hidden from unverified members, they will only be able to search for you if they type in an exact match for your full name. 

How do I hide my profile from unverified members?

All members can update their privacy preferences from their settings page. When you hide your profile photo from an unverified member they will see a blurred image and a prompt to verify their account.

Can unverified members participate in Answers?

Unverified members may engage with the RallyPoint community in Answers and groups discussions, but cannot down vote until they earn at least 15,000 influence points.
All policies regarding RallyPoint Basics can be found in
 RP 3-1

Feel free to write us with feedback anytime.

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